17 April 2015
SWIMMING AGAINST THE STREAM
Panel Discussion - We were invited for panel discussion on the topic of “Swimming Against the stream” in an Food Industry event called GROW - Giving Rewards, Opportunities and Wisdom
We shared our views on importance of mindset shift to fight the odds presented by adverse business environment for food businesses, and how a different perspectives can help you change the odds into opportunities.
20 March 2015
DESIGN PILL – Good Design Doesn’t work in Isolation
Talk and sharing session - We delivered talk in collaboration with Sangeet Paul Choudary in a unique format which is more of a conversation between the designer, the client and the audience.
25 November 2014
HAPPY CUSTOMER – Design great service experiences with ethnographic insights
Talk & Workshop - A talk and workshop delivered for more than 50 participants representing businesses and public sector organisations from diverse sectors like Healthcare, ministries and startups.
Ideactio’s Design Research Lead Tertia Tay delivering the talk "Ethnography - Understand the User in her Context".
29 August 2014
QUALITY BEYOND COMPLIANCE – Bringing a mindset shift in Pharmaceutical sector
Talk & Workshop - How can User centred mindset help bring a mindset shift in the Pharmaceutical industry
24 April 2014
BRANDING BEYOND LOGO - Practical Tips on How to Use Principles of Branding to Retain Your Customer and Profilts
Workshop - The talk was delivered for Singapore’s Food Sector companies on how they can use branding as a strategic tool not just for differentiation from competition, but as a tool that can help to improve internal company culture, employee morale and service levels
23 March 2014
UN-CONFERENCING – What is Innovation, What kills Innovation and How can SMEs Innovate
Seminar - The talk and workshop was part of SBFs Un-Conferencing event to initiate SMEs on the path of Innovation. The event was attended by more than 250 SMEs and more than 120 SMEs signed up for the Innovation track connected by Ideactio
31 January 2013
DIFFERENTIATE BY CREATING BRANDED SERVICE EXPERIENCE
Workshop - The talk and workshop focused on how to turn standard service operations into engaging branded experiences.