Blog
Deep dives, fresh perspectives.
Dive deeper and stay ahead of the curve with our curated collection of articles, insights, provocations, and emerging trends. Explore the dynamic interplay of design, technology, business, and culture through in-depth analyses, fresh perspectives, thought-provoking questions, and actionable takeaways.
Collection
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A 'model' that helped me make my life choices
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3 Mental Modes* a Startup Founder Juggles
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Service Excellence - Introduction to 3 Service Techniques
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Elevating Service Excellence in Retail
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Designing a service for a product customers are scared of
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Design Ethics: Superpower of Designers
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Customer Journey Mapping: Pave Your Way to the Hearts of Your Customers
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The Power Of Storytelling
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Design thinking helped menswear label Benjamin Barker deliver excellent customer service
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What if everything had a randomized button? From echo-chambers to empathy
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A non-human-centric retail experience
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Design Thinking lifts Meyer to a service-driven brand
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Soul Of Design-Thinking
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Three-Way Empathy: Beyond Empathy For The User
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Design Research and How it is Different from Research
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What Kills Innovation